Step 6 - Issuing of the Clearance certificate:

When all the creditors listed under debt review are paid in full and all paid-up letters are received, the debt counsellor can issue a clearance certificate to the consumer and the National Credit Regulator (NCR), for the removal of your debt review status listed on the consumers credit bureau report.

Step 5 - Legal protection

Feedback of the proposals received by creditors will be in the form of either an acceptance or counter proposal. The debt counsellor will either accept or reject counter proposals by re-negotiations until acceptance are received by the debt counsellor.

Step 4 - Restructuring proposal to creditors

A proposal will be presented to each creditor account with a new term (time period) and the lower interest rate all subject to your affordability.

Step 3 - Creditors feedback

The creditors will respond by means of a certificate of balance of all accounts held by the consumer and their spouse.

Our debt counsellor will use all certificates of balance received as a true indication to conduct an accurate proposal to the creditors.

Step 2 - Notification to creditors

Our debt counsellor will inform all the creditors listed in the debt review application by submitting form 17.1 (Notification of Application) and 17.2 (Debt Counsellors Acceptance of Application).

Step 1 - Assessment and application

Debt2Credit will perform a debt review pre-assessment to establish the extent of the consumers over-indebtedness by means of conducting an income VS expenses calculation. This will ensure that the monthly and day to day essential living expenses are provided for.